Using the Help Desk

Getting Technology Support
Introduction The Technology Center uses a help desk (this website!) which allows for the management of service requests ("tickets"). The focus o...
Wed, Jun 17, 2015 at 4:24 PM
Logging in to the Help Desk
Login using the Login link at the top right. Click Google Apps to login. Login using your Winton Woods City Schools Google acc...
Wed, Jun 17, 2015 at 3:16 PM
Checking Status on Existing Ticket
Make sure you are already logged in, and click Check ticket status. Click on the name of a ticket, or change the view if you wish to see resolv...
Wed, Jun 17, 2015 at 3:42 PM
Using the Knowledge Base
Type search terms into the search box and get results, or click on an article directly. View your article, navigate the category, or even pr...
Wed, Jun 17, 2015 at 3:49 PM